Shipping of policy

 

We at Envywallz are committed to making exceptional design universally accessible. We aim to ensure that you receive the wallpaper design of your dreams. We pride ourselves on swift delivery, aiming for a 3-5 working day shipping after printing has been completed so you can quickly start enjoying your new space. 

 

Delivery Times

At Envywallz, we understand the excitement that comes with transforming your space. We've optimized our operations to dispatch orders nationwide using only the nation's fastest shipping services, i.e., UPS and FedEx. For most locations, our lead time is 3-5 working days from completion of printing. This process can take between 3-5 days, depending on demand after receiving payment. We will keep you informed throughout the process and provide tracking information from the carrier once your order is on its way. If you are in more remote areas or encounter tracking issues, please contact us at infoenvywallz@gmail.com for further assistance.

 

Returns and Refunds

Customer satisfaction is our top priority. If you encounter any issues with your order, we encourage you to reach out to us at infoenvywallz.com. We are here to assist and ensure a satisfactory resolution.

 

Custom-fit Murals

Our custom-fit murals are tailored to your specific wall dimensions. Therefore, once printed, we cannot accept cancellations or returns. We provide a bespoke proof image before payment completion, allowing you to request any modifications. Printing will only proceed once you are entirely satisfied with the design. We also offer samples of our designs for assessing color vibrancy and paper quality. We advise double-checking the provided dimensions before finalizing your order. Should you need to alter the dimensions, contact us at infoenvywallz.com for an updated quote.